Welcome to the Workforce Solutions Child Care (WSCC) Parent Portal
Workforce Solutions Child Care knows that the cost of child care is one of the largest monthly expenses for families with young children. We also understand that the young children in our communities are the future and they deserve the best early childhood education available. Our team is proud to be part of an organization that can help relieve the burden of expensive child care costs so that parents can focus on working, attending school or job training. Our main goal is to assist eligible parents in obtaining child care services as quickly and as easily as possible.
The Parent Portal is designed to allow parents to submit documents, ask questions, view our policies and procedures and receive Child Care program information all in one place. Please feel free to contact our office directly, Monday-Friday 8:00am to 5:00pm, at 940-723-8774, with any questions.
Client Services Forms
COVID-19 Policy Updates
TWC announces Child Care Automated Attendance System ending 3/31/21
As of March 31, 2021, the Child Care Automated Attendance System will end.
As of April 1, 2021, parents will no longer need to use an attendance card to report attendance through a POS (Point of Service) device or call in attendance using an IVR (Interactive Voice Response) system.
- Parents and caregivers will still follow their child care providers’ sign-in or attendance reporting process.
- CCAA Swipe cards can be disposed of and will no longer be necessary as of April 1, 2021.
- Child Care providers will report a child as absent when the child has 5 days of consecutive absences.
- Each provider report will count toward the child’s 40 absence limit
- Five consecutive day absences = one provider report
- Eight provider reports= 40 absence limit
- Child care terminations will still occur when a child has eight provider reports.
Workforce Solutions Child Care – Client Transfer Policy Effective Immediately
Requirement of PSOC to be paid in full prior to center transfer:
All PSOC prorated amounts are required to be paid in full and the client must have a $0 balance with their current provider before services can be authorized at a new child care center. Child Care staff will call the center to verify that the client has a $0 balance before the transfer will be authorized.
(Exceptions include transfers in which the provider abruptly requests that the client and child(ren) disenroll and find alternate child care arrangements elsewhere)
Requirement of a two-week notice to transfer providers:
Workforce Solutions North Texas Board is imposing a two-week waiting period before a client is allowed to transfer from one child care provider to another. This policy better aligns with common private-pay practices, and allows for the client to have enough advance notice of the prorated PSOC amount and ample time to pay the provider. During the waiting period, the child’s referral at the original provider shall continue unless the parent requests a suspension.
Please visit the TWC website for more information about childcare.