Welcome to the Workforce Solutions Child Care (WSCC) Parent Portal
Workforce Solutions Child Care knows that the cost of child care is one of the largest monthly expenses for families with young children. We also understand that the young children in our communities are the future and they deserve the best early childhood education available. Our team is proud to be part of an organization that can help relieve the burden of expensive child care costs so that parents can focus on working, attending school or job training. Our main goal is to assist eligible parents in obtaining child care services as quickly and as easily as possible.
The Parent Portal is designed to allow parents to submit documents, ask questions, view our policies and procedures and receive Child Care program information all in one place. Please feel free to contact our office directly, Monday-Friday 8:00am to 5:00pm, at 940-723-8774, with any questions.
Client Services Forms
COVID-19 Policy Updates
Workforce Solutions Child Care – Client Transfer Policy Effective Immediately
Requirement of PSOC to be paid in full prior to center transfer:
All PSOC prorated amounts are required to be paid in full and the client must have a $0 balance with their current provider before services can be authorized at a new child care center. Child Care staff will call the center to verify that the client has a $0 balance before the transfer will be authorized.
(Exceptions include transfers in which the provider abruptly requests that the client and child(ren) disenroll and find alternate child care arrangements elsewhere)
Requirement of a two-week notice to transfer providers:
Workforce Solutions North Texas Board is imposing a two-week waiting period before a client is allowed to transfer from one child care provider to another. This policy better aligns with common private-pay practices, and allows for the client to have enough advance notice of the prorated PSOC amount and ample time to pay the provider. During the waiting period, the child’s referral at the original provider shall continue unless the parent requests a suspension.
Child Care for Essential Workers
The Texas Workforce Commission (TWC) has begun phasing out the emergency program to subsidize childcare for Texas’ essential workers. Subsidies were put in place to assist both essential workers and child care centers during limited enrollment. With Texas re-opening, those essential workers who are already on the subsidized plan will continue to receive child care for the three month period they were initially approved for under this program.
Eff May 12, 2020, Workforce Solutions North Texas is no longer accepting applications for Child Care services for Essential Workers.
Essential workers may also apply at any time for TWC’s regular subsidized child care program for low-income families if they meet eligibility requirements. Click here to apply for child care services https://ntxworksolutions.org/child-care-interest-form/.
Parent Share of Cost (PSOC) for Child Care Reinstated Eff 6/1/2020
In March, TWC commissioners also authorized payments to child care providers to continue even when subsidized children were absent. And effective April 1, TWC waived the Parents’ Share of Cost (PSOC) for At-Risk Child Care. By doing so, TWC effectively paid 100 percent of the cost to providers even while children were absent. This short-term measure was put into place to ensure child care centers continued to receive full reimbursement, as parents would not pay their portion while their children were absent.
Effective June 1, TWC will no longer pay Parent Share of Cost (PSOC) for parents receiving financial assistance . As children return to their centers, parents will resume paying their share of child care costs.
Please visit the TWC website for more information about childcare.