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Workforce Solutions North Texas

Workforce Solutions is led by a local board consisting of 29 volunteer members, a majority of which come from private industry.

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Child Care Parent Portal

Workforce Solutions Child Care Office Temporarily Closed to the Public; We all find ourselves in uncharted territory as we continue to feel the impact of the coronavirus (COVID-19). We are diligently listening to and following the advice of medical and government officials as the situation in our region and across the globe changes daily. With the safety and well-being of our staff, customers, partners and communities in mind, we are temporarily closed to the public to align with recommendations for small group gatherings and safe social distancing. Our staff will continue to be available to serve you by phone, email and online. We are open Mon-Fri 8:00 am to 5:00 pm, and closed from 12:00 pm-1:00 pm for lunch. Please continue to submit paperwork and any other documentation by: -Utilizing this portal to upload your documents, -Emailing paperwork and documents to your case manager, -Faxing your information to our office @ 940-723-1818, or -Dropping paperwork off in our drop box located by the front door of the child care entrance.

Welcome to the Workforce Solutions Child Care (WSCC) Parent Portal

Workforce Solutions Child Care knows that the cost of child care is one of the largest monthly expenses for families with young children. We also understand that the young children in our communities are the future and they deserve the best early childhood education available. Our team is proud to be part of an organization that can help relieve the burden of expensive child care costs so that parents can focus on working, attending school or job training. Our main goal is to assist eligible parents in obtaining child care services as quickly and as easily as possible.

The Parent Portal is designed to allow parents to submit documents, ask questions, view our policies and procedures and receive Child Care program information all in one place. Please feel free to contact our office directly, Monday-Friday 8:00am to 5:00pm, at 940-723-8774, with any questions.

 

Success Story

We want to know how Workforce Solutions North Texas has helped you and/or your family. Please take a few minutes to tell us about how the program has assisted you in staying enrolled in school, graduating from high school or college, obtaining a certificate from a training program, helped in keeping you in your current job, getting a promotion, or something you would like to share. Workforce Solutions North Texas and/or its Contractors will choose stories to feature at their Board meetings and/or place on their websites. We look forward to hearing from you.
  • Please include a picture of yourself and/or family or one that relates to your story.
  • Submission
    I grant permission to Workforce Solutions North Texas to use my name and/or photographs for use in Workforce Solutions North Texas publications such as promotional brochures, newsletters, and magazines, and to use my name/and or photographs on display boards, and to use my name and/or photographs in electronic versions of the same publications or on the Workforce Solutions North Texas web site or other electronic forms or media. I hereby waive any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to me or unknown. I hereby agree to release, defend, and hold harmless Workforce Solutions North Texas from and against any claims, damages or liability arising from or related to the use of the photographs, including but not limited to any misuse, distortion, blurring, alteration, optical illusion or use in composite form, either intentionally or otherwise, that may occur or be produced in taking, processing, reduction or production of the finished product, its publication or distribution. I have read this release before signing below, and I fully understand the contents, meaning and impact of this release.
  • ELECTRONIC SIGNATURE AGREEMENT: My electronic signature will be a typed legal First and Last name (including middle name, initial or suffix if applicable). I agree that my electronic signature is the legally binding equivalent to my handwritten signature. Whenever I use an electronic signature, it has the same validity and meaning as my handwritten signature. By typing my electronic signature in the box below, I sign and certify that I have read and agree to the statements above.
  • Type Full Legal Name (First M Last, Suffix)
  • Type Full Legal Name (First M Last, Suffix)

Printable Forms

Client Services Forms
  • Additional Card Request Form
  • CCAA Parent Agreement
  • Client Confidentiality Form
  • DFPS Caregiver Handbook
  • Employment Verification Form
  • Parent Handbook
  • Parent Rights Agreement
  • Residency Information Form
  • Self-Employment Verification form 10-2016
Client Services Policy & Procedure

COVID-19 Policy Updates

Workforce Solutions Child Care – Client Transfer Policy Effective Immediately

Requirement of  PSOC to be paid in full prior to center transfer:

All PSOC prorated amounts are required to be paid in full and the client must have a $0 balance with their current provider before services can be authorized at a new child care center. Child Care staff will call the center to verify that the client has a $0 balance before the transfer will be authorized.

(Exceptions include transfers in which the provider abruptly requests that the client and child(ren) disenroll and find alternate child care arrangements elsewhere)

Requirement of a two-week notice to transfer providers:

Workforce Solutions North Texas Board is imposing a two-week waiting period before a client is allowed to transfer from one child care provider to another. This policy better aligns with common private-pay practices, and allows for the client to have enough advance notice of the prorated PSOC amount and ample time to pay the provider. During the waiting period, the child’s referral at the original provider shall continue unless the parent requests a suspension.

 

 

Child Care for Essential Workers

The Texas Workforce Commission (TWC) has begun phasing out the emergency program to subsidize childcare for Texas’ essential workers. Subsidies were put in place to assist both essential workers and child care centers during limited enrollment. With Texas re-opening, those essential workers who are already on the subsidized plan will continue to receive child care for the three month period they were initially approved for under this program.

Eff May 12, 2020, Workforce Solutions North Texas is no longer accepting applications for Child Care services for Essential Workers.

Essential workers may also apply at any time for TWC’s regular subsidized child care program for low-income families if they meet eligibility requirements. Click here to apply for child care services https://ntxworksolutions.org/child-care-interest-form/.

 

Parent Share of Cost (PSOC) for Child Care Reinstated Eff 6/1/2020

In March, TWC commissioners also authorized payments to child care providers to continue even when subsidized children were absent. And effective April 1, TWC waived the Parents’ Share of Cost (PSOC) for At-Risk Child Care. By doing so, TWC effectively paid 100 percent of the cost to providers even while children were absent. This short-term measure was put into place to ensure child care centers continued to receive full reimbursement, as parents would not pay their portion while their children were absent.

Effective June 1, TWC will no longer pay Parent Share of Cost (PSOC) for parents receiving financial assistance . As children return to their centers, parents will resume paying their share of child care costs. 

 

Please visit the TWC website for more information about childcare.

Upload Your Documentation

  • Drop files here or

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Client Services Department

Heather Moyer
Email Staff Member
Cases by Client Last Name: A-Ha
Tiffany Jones
Email Staff Member
Cases by Client Last Name: He-Mc & DFPS clients
Shelly Donaldson
Email Staff Member
Cases by Client Last Name: Me-Z
Leneva Clark
Email Staff Member
Quality Assurance Specialist
Linda Crabtree
Email Staff Member
Client Services Coordinator

FAQs

Will my case manager choose a child care center for me?

No. You have the right to choose the child care center that meets your needs. When you are being placed on the program, you will receive a list of child care centers that accept subsidy payments. You can also visit the Child Care Licensing Website, http://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/default.asp to search local child care centers. This website will show you the child care center’s full compliance history.

Who is included in my “household size”?

The number of people in your household size includes

  • yourself
  • all dependents under the age of 18 living with you
  • your spouse or the father/mother of your children if they live with you

Will my child care be free, or will I have to pay something?

If you have income, you will have to pay a portion of the cost for child care. The parent share of cost (PSOC) is based on your gross monthly income, number in the household and how many children you need care for. If you have $0 income, your parent share of cost would also be $0.

How do I apply for child care services?

You can apply online by clicking on the “Services” tab, selecting the “Child Care Client,” scroll down and click on the “Who is Eligible” section and click on the red button titled “Start the Wait List Application Here.”

How long is the waitlist?

The waitlist for child care services can vary in length and available funding is always changing. There is no way to predict exactly when your family will receive services. Therefore, staff can only give an estimated time frame for the wait period on the waitlist.

How is my Parent Share of Cost Calculated (PSOC)?

Your parent share of cost is determined by your household’s monthly gross income (before taxes), your household size and the number of children needing child care.

How often do I report changes?

Changes must be reported to your case manager within 14 calendar days. Changes that must be reported include: a loss of employment, job training or education; a change of address or contact information; any anticipated change of child care provider; or any changes to household size or income that may affect your parent share of cost.

How many days can my child be absent?

Your child can be absent up to 40 days during your 12-month eligibility period.

How do I apply for child care services?

Complete the online application here on the website under the Child Care Client section. Or you may print a paper application from the same area.

Am I eligible to apply for child care if I reside in ______________?

Workforce Solutions North Texas serves 11 counties in the North Texas area:

  • Archer
  • Baylor
  • Clay
  • Cottle
  • Foard
  • Hardeman
  • Jack
  • Montague
  • Wichita
  • Wilbarger
  • Young

Workforce Solutions North Texas is an Equal Opportunity Employer/Program

Auxiliary aids and services are available upon request to individuals with disabilities.
Relay Texas: 1-800-735-2989 (TTY); 1-800-735-2988 or 7-1-1 (Voice)

Individuals requiring assistance or interpretive services for a Board meeting should call (940) 767-1432 or the TDD number 1-800-735-2989 or 711 within five days of the posted meeting date.

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