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Workforce Solutions North Texas

Workforce Solutions is led by a local board consisting of 29 volunteer members, a majority of which come from private industry.

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Child Care Provider Portal

Workforce Solutions Child Care Office is Temporarily Closed to the Public. Our staff will continue to be available to serve you by phone, email and online. Please continue to submit paperwork and any other documentation by utilizing this portal to upload your documents, by emailing paperwork to your assigned provider specialist, by faxing your information to our office @ 940-723-1818, or by dropping paperwork off in our drop box located by the front door of the child care office entrance.

Welcome to the Provider Portal

Rural Resource Deliveries Now Available!

Workforce Solutions Child Care will be starting the rural resource delivery schedule back up on September 4, 2020. If you are a contracted provider outside the Wichita Falls city limits, Workforce Solutions would be happy to bring our resource room supplies to you! We operate the rural resource deliveries on a rotating, biweekly basis. Each delivery visits a different region of our local workforce development area. To veiw the 2020 Rural Resource Delivery schedule, please click here Resource Delivery Schedule 2020.

Resource Room Open by Appointment Only

The Resource Room will be available by appointment only starting September 2, 2020! Days of availability will be Wednesday through Friday from 2-4 p.m. Provider Services staff are working from home, so it is important that you send an email to make an appointment. This will ensure that Provider Services Staff can meet you at the Workforce Solutions office to let you into the building. You will need to enter from the back door. Please look for the flyer on the door that says Child Care Resource Room.

  1. Provide 24 hour notice
  2. Email (cc) Adela, Belinda, Mark with a requested time Wednesday-Friday from 2-4
  3. Receive a confirmation email verifying your appointment
  4. Meet Provider Services staff at our office
  5. You will look for the Child Care Resource Room flyer on back door (east side of the bldg) and enter through that door

This portal was established to allow you to download and print forms, access printable resources, submit success stories, upload requested documentation to our staff, email our staff and to stay updated on changes that affect Contracted Providers in our area. For more information, please call our office @ 940-723-8774.

Success Story

We want to know how Workforce Solutions North Texas has helped you and/or your child care center. Please take a few minutes to tell us about how the program has assisted you or your staff in furthering your education and/or completing your required training hours, about how the materials and/or resources purchased by Workforce Solutions Child Care has enabled a positive change or something you would like to share. Workforce Solutions North Texas and/or its Contractors will choose stories to feature at their Board meetings and/or place on their websites. We look forward to hearing from you.
  • Please include a picture of yourself and/or family or one that relates to your story.
  • Submission
    I grant permission to Workforce Solutions North Texas to use my name and/or photographs for use in Workforce Solutions North Texas publications such as promotional brochures, newsletters, and magazines, and to use my name/and or photographs on display boards, and to use my name and/or photographs in electronic versions of the same publications or on the Workforce Solutions North Texas web site or other electronic forms or media. I hereby waive any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to me or unknown. I hereby agree to release, defend, and hold harmless Workforce Solutions North Texas from and against any claims, damages or liability arising from or related to the use of the photographs, including but not limited to any misuse, distortion, blurring, alteration, optical illusion or use in composite form, either intentionally or otherwise, that may occur or be produced in taking, processing, reduction or production of the finished product, its publication or distribution. I have read this release before signing below, and I fully understand the contents, meaning and impact of this release.
  • ELECTRONIC SIGNATURE AGREEMENT: My electronic signature will be a typed legal First and Last name (including middle name, initial or suffix if applicable). I agree that my electronic signature is the legally binding equivalent to my handwritten signature. Whenever I use an electronic signature, it has the same validity and meaning as my handwritten signature. By typing my electronic signature in the box below, I sign and certify that I have read and agree to the statements above.
  • Type Full Legal Name (First M Last, Suffix)
  • Type Full Legal Name (First M Last, Suffix)

Printable Forms

Provider Services Forms
  • 2020 Provider Calendar
  • Authorized Designee Form
  • Board Max Rates Rev. 10-2019
  • Direct Deposit Form
  • Provider Handbook 2020
  • Published Rates Worksheet
  • Published Rates Worksheet Instructions
  • W-9
Provider Resources
Apples Thematic Unit
  • Apples-Preschool Lesson Plan
    • Apples-Toddler Lesson Plan
      • Apples-School Age Lesson Plan
        • Apples-Infant Lesson Plan
          • Apple Counting Book
            • Apple Matching 1
              • Apple Matching 2
                • Apple Play Dough Mats
                  • Apple Same Different 1
                    • Apple Same Different 2
                      • Apple Tree Parachute Game
                        • Apple Science Experiment
                          • Apple Visual Discimination
                            • Infant Activities with Apple Theme
                              • Kids Cooking with Apples
Grandparents Thematic Unit
  • Grandparents-Toddler Lesson Plan
    • Grandparents-Infant Lesson Plan
      • Grandparents-Preschool Lesson Plan
        • Grandparents-School Age Lesson Plan
          • Card Drop Activity
            • Dress Up Like Grandma and Grandpa Center
              • Grandparents Day Art Activity
                • Grandparent's Day Card
                  • Grandparent's Day Craft Then and Now
                    • Kiss Hand Print
                      • Sensory Baskets
                        • Language Arts & Math Activity
                          • Stacking Cups Activity
                            • Wishes for Grandma and Grandpa
                              • Writing Activity - A Letter to Grandma & Grandpa
                                • Alphabet Bingo
Tis the Season Thematic Unit
  • Tis The Season - Toddler Lesson Plan
    • Tis The Season - Infant Unit Lesson Plan
      • Tis The Season - Preschool Unit Lesson Plan
        • Tis The Season - School Age Lesson Plan
          • Gingerbread Dramatic Play cookies
            • Gingerbread Man Props
              • Gingerbread-9 Grid Instructions
                • Gingerbread-9-Grid
                  • Build-a-Snowman Colored Template
                    • Candy Cane Printable
                      • Christmas Activity Pack for Preschool
                        • Gingerbread Boy Template
Christmas Trees Thematic Unit
  • Christmas Trees-Infant Lesson Plan
    • Christmas Trees-Preschool Lesson Plan
      • Christmas Trees-School Age Lesson Plan
        • Christmas Trees-Toddler Lesson Plan
          • Christmas Wish List
            • Christmas Tree Counting Mats
Fall Time Thematic Unit
  • Fall-Toddler Lesson Plan
    • Fall-Infant Lesson Plan
      • Fall-Preschool Lesson Plan
        • Fall-School Age Lesson Plan
          • Alphabet Scarecrow
            • Fire Safety Cards
              • Fire Safety
                • Fire Theme Sensory Bin
                  • Fire Truck Races
                    • Ghost Cup Stacking
                      • Make a Straw Skeleton
                        • Put Out The Fires
                          • Ring of Fire
                            • Scarecrow Paper Plate Craft
                              • Scarecrow Template
Pumpkins Thematic Unit
  • Pumpkins-Toddler Lesson Plan
    • Pumpkins-Infant Lesson Plan
      • Pumpkins-Preschool Lesson Plan
        • Pumpkins-School Age Lesson Plan
          • Teacher Pumpkin Eater 2
            • Pumpkin Alphabet Tracing Mats
              • Pumpkin Life Cycle Pack
                • Pumpkin Pie Counting Tracing
                  • Pumpkin Shape Matching
                    • Teacher Pumpkin Eater 1
Leaves Thematic Unit
  • Leaves-Infant Lesson Plan
    • Leaves-Toddler Lesson Plan
      • Leaves-Preschool Lesson Plan
        • Leaves-School Age Lesson Plan
          • Sweep Rake Leaves Template
            • Rake up the Leaves Song-Easy
              • Multi Leaves Template
                • Leaves Lyrics and Pattern
                  • Leaf Circle Time Popsical Props
                    • Leaf & Bark Sort
                      • fall gross motor differentiated instruction cube template
                        • Colorful fall leaf template-Leaf Stomp
                          • Trees Change with the Seasons
The Five Senses Thematic Unit
  • Five Senses-Infant Lesson Plan
    • Five Senses-Toddler Lesson Plan
      • Five Senses-Preschool Lesson Plan
        • Five Senses-School Age Lesson Plan
          • Smelling-Sensory-Bottle-Labels
            • Listening Walk
              • Looking Book
                • Scent Hunt Game A
                  • Scent Hunt Game B
Thanksgiving Thematic Unit
  • Thanksgiving- Infant Lesson Plan
    • Thanksgiving-Toddler Lesson Plan
      • Thanksgiving-Preschool Lesson Plan
        • Thanksgiving-School Age Lesson Plan
          • Thanksgiving Patterns
            • Cut and Paste Cornucopia
              • Thanksgiving Words
                • Thanksgiving-Pattern-Block-Mats
                  • Turkey Play Dough Toddler Mat
                    • Turkey-Play-Dough

COVID-19 Policy Updates

Workforce Solutions Child Care – Client Transfer Policy Effective Immediately

Requirement of  PSOC to be paid in full prior to center transfer:

All PSOC prorated amounts are required to be paid in full and the client must have a $0 balance with their current provider before services can be authorized at a new child care center. Child Care staff will call the center to verify that the client has a $0 balance before the transfer will be authorized.

(Exceptions include transfers in which the provider abruptly requests that the client and child(ren) disenroll and find alternate child care arrangements elsewhere)

Requirement of a two-week notice to transfer providers:

Workforce Solutions North Texas Board is imposing a two-week waiting period before a client is allowed to transfer from one child care provider to another. This policy better aligns with common private-pay practices, and allows for the client to have enough advance notice of the prorated PSOC amount and ample time to pay the provider. During the waiting period, the child’s referral at the original provider shall continue unless the parent requests a suspension.

TWC Work Reinstatement Requirements Effective 11-01-2020

The Texas Workforce Commission (TWC) has reinstated the work requirements for parents receiving benefits.
  • The change, following the state’s continued re-opening of businesses, brings TWC’s child care program in line with its mission: to provide improved access to quality child care to enable families to return to work.
  • The three-month limitation on receiving child care subsidies if parents are not meeting work or education requirements is being reinstated.
  • Extensions of 12-month eligibility periods are ending and once the parent’s current eligibility end date arrives, the case will be either closed if they do not meet the eligibility requirements or the parent will be redetermined for a new 12-month period if eligible.

TWC Approves $106.4 million in additional funding for Child Care Services

On August 20, 2020, The Texas Workforce Commission (TWC) approved $106.4 million to assist TWC’s 28 Local Workforce Boards (Boards) and child care providers to address higher child care costs resulting from COVID-19.  The additional funds are split up to address children in care and the enhanced 25% provider bonus payments. TWC allocated $53.8 million in CCDBG CARES Act funds to support the 25% Enhanced Reimbursement Rate through December 2020.  TWC also authorized the use of $19.3 million in CCDBG CARES Act funds in fiscal year 2020 to allow Local Workforce Development Boards (Boards) to address the higher costs of child care that the state has experienced since March.  When schools closed in March TWC began paying for full-time child care for students who were previously receiving part-time, after-school child care.  We expect these higher costs to continue, therefore, TWC approved an additional $33.3 million in CCDBG CARES funds for fiscal year 2021 to help more families work and support the Texas economy.

TWC Child Care Attendance: UPDATE – Reinstatement of Absence Policies ON HOLD

On June 16, 2020, the Texas Workforce Commission took action to reinstate requirements for the parents of children receiving Child Care Services (CCS) to record their child’s daily attendance, to become effective July 20, 2020. Children are generally allowed 40 unexplained absences during a year. However, parents have not been required to record their attendance since mid-March, when the impact of the COVID-19 pandemic was first being felt across the state. TWC did not want to penalize parents who were unable to take their children to child care or were unable to record attendance, based on the COVID-19 pandemic restrictions.

Given the recent uptick in COVID-19 cases in the state, the Commission revisited this policy on July 14, 2020 and took action to hold reinstatement of the absence policy.

What Providers Need to Do:

  • Continue to report weekly attendance data for subsidized children in accordance with your Local Board’s policies.
  • If you are ordered to close by a state or local health authority due to COVID, notify your Local Board/CCS offices about your status (in addition to notifying Child Care Licensing).

Please direct questions to your local workforce solutions/CCS office.

Child Care for Essential Workers

The Texas Workforce Commission (TWC) has begun phasing out the emergency program to subsidize childcare for Texas’ essential workers. Subsidies were put in place to assist both essential workers and child care centers during limited enrollment. With Texas re-opening, those essential workers who are already on the subsidized plan will continue to receive child care for the three month period they were initially approved for under this program.

Eff May 12, 2020, Workforce Solutions North Texas is no longer accepting applications for Child Care services for Essential Workers.

Essential workers may also apply at any time for TWC’s regular subsidized child care program for low-income families if they meet eligibility requirements. Click here to apply for child care services https://ntxworksolutions.org/child-care-interest-form/.

Parent Share of Cost (PSOC) for Child Care Reinstated Eff 6/1/2020

In March, TWC commissioners also authorized payments to child care providers to continue even when subsidized children were absent. And effective April 1, TWC waived the Parents’ Share of Cost (PSOC) for At-Risk Child Care. By doing so, TWC effectively paid 100 percent of the cost to providers even while children were absent. This short-term measure was put into place to ensure child care centers continued to receive full reimbursement, as parents would not pay their portion while their children were absent.

Effective June 1, TWC will no longer pay Parent Share of Cost (PSOC) for parents receiving financial assistance . As children return to their centers, parents will resume paying their share of child care costs. 

Please call our office for more information @ 940-723-8774. Please visit the TWC website for more information about childcare.

Upload Your Documentation

  • Drop files here or

Child Care Provider Calendar

No scheduled events at this time.

Primary Sidebar

Staff

Adela Sanjuan
Email Staff Member
Providers by Alpha: A-I
Mark Cisneros
Email Staff Member
Providers by Alpha: J-O
Belinda Belmares
Email Staff Member
Provider by Alpha: P-Z
Nannette Holmes
Email Staff Member
Provider Services Liaison

FAQs

What do I need to do to be a contracted child care provider?

  • You must agree to the Board Maximum Reimbursement Rates
  • You must submit the following documentation:
    • W-9
    • Child Care Automated Attendance (CCAA) Agreement
    • Direct Deposit Form & a voided check
    • Employer Identification Number (EIN) or your SSN
    • Provide documentation from your center that shows your public rates and any other mandatory fees your facility charges. the “Other Mandatory fees” are built into the WSCC rate and cannot be charged separately.
    • Authorized Designee Form
    • Copy of your facility license
    • Holiday calendar
  • All of the above paperwork must be submitted complete with signatures. Once received, an agreement is created at that time and your facility can then accept referrals from Workforce Solutions Child Care.

What reimbursement rate will I be paid?

Your reimbursement rate is based on your facility type: LCCC, LCCH or RCCH. In rare cases you may be paid a Self-arranged Child Care (SACC) rate if you are a listed relative with Child Care Licensing. Please refer to the Board Max Reimbursement Rate sheet by clicking this link:  MAXIMUM RATES 10-2019 

*Note- Providers cannot be paid more than the Board maximum reimbursement rates.

How often will I get paid?

Workforce Solutions reimburses child care providers on a weekly basis. The system used for processing provider payments is delayed two-weeks.

How do I receive my payments?

Once claims are uploaded and processed, payment is generated through our central office and weekly payments are direct deposited into the child care provider’s designated bank account. Prior to receiving your weekly payment, you will receive your payment proof for the upcoming deposit. The payment proof will come to you via email.

What if I charge more than what Workforce Solutions will pay?

Providers that enter into an agreement with Workforce Solutions Child Care are not allowed to charge parents the difference between the board max rate and the provider’s public rate.

Who could I talk to about raising the reimbursement rates?

Your state representatives.

What is Child Care Automated Attendance (CCAA) and how does it work?

All providers receiving subsidy payments agree to report attendance of subsidized children through the Child Care Automated Attendance (CCAA) system. Parents receive attendance (“swipe”) cards to check the child or children into the center each day. LCCC’s will be issued a Point of Service (POS device), which reads attendance cards much like a debit card machine, and RCCH/LCCH’s must be sure that parents report attendance through the Interactive Voice Response (IVR) System. The IVR system allows parents to report attendance daily by using provider’s telephone that is on file with Child Care Licensing.

Who can help me troubleshoot CCAA issues (i.e. POS/IVR quesitons, password resets, etc)?

Providers can call the CCAA help desk @ 1-866-320-8720 for technical assistance with POS devices, IVR systems or the CCAA Portal. Password resets can be done by calling Workforce Solutions Child Care.

If I voluntarily withdrew from the Texas Rising Star (TRS) program and want to return, do I have to wait 1 year?

If a provider voluntarily withdraws from TRS for any reason, they are able to reapply at any time. The provider would be considered a new/initial applicant and would be required to meet all eligibility requirements and screening form compliance.

What if the parent fails to report attendance or the child is absent from the center

If the parent forgets to report attendance, that day will count as an absence, EVEN IF the child attended the center that day. To help correct this situation, parents can complete previous check-ins for up to 7 days.

When a child is absent, the parent can report absences from any phone, anywhere. Parents can also report absences on the POS device at the child care center. Absences can be reported for 3 days into the future.

Absences/non-swipes are not waived for parents who forget to check-in and the absence/non-swipe is counted in the total attendance count for that child. A child who reaches 40 absences/non-swipes within the 12-month eligibility period will be terminated from child care services.

Workforce Solutions North Texas is an Equal Opportunity Employer/Program

Auxiliary aids and services are available upon request to individuals with disabilities.
Relay Texas: 1-800-735-2989 (TTY); 1-800-735-2988 or 7-1-1 (Voice)

Individuals requiring assistance or interpretive services for a Board meeting should call (940) 767-1432 or the TDD number 1-800-735-2989 or 711 within five days of the posted meeting date.

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