Child Care Parents

Requirement of  PSOC to be paid in full prior to center transfer:

All PSOC prorated amounts are required to be paid in full and the client must have a $0 balance with their current provider before services can be authorized at a new child care center. Child Care staff will call the center to verify that the client has a $0 balance before the transfer will be authorized.

(Exceptions include transfers in which the provider abruptly requests that the client and child(ren) disenroll and find alternate child care arrangements elsewhere)

Requirement of a two-week notice to transfer providers:

Workforce Solutions North Texas Board is imposing a two-week waiting period before a client is allowed to transfer from one child care provider to another. This policy better aligns with common private-pay practices, and allows for the client to have enough advance notice of the prorated PSOC amount and ample time to pay the provider. During the waiting period, the child’s referral at the original provider shall continue unless the parent requests a suspension.

Please visit the TWC website for more information about childcare.